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Frequently Asked Sales Questions - Silver Accounts

  • So how much does it REALLY cost? 
  • Do I have to register my domain name with Internic
  • How much disk space do I get for my web pages and graphics?
  • What are FrontPage extensions and do you support them?
  • Can I depend on fast speeds when others access my site? 
  • Do you offer secure server space for transferring credit cards?
  • What is a "parked" domain and how much does it cost?
  • Can I upload pages frequently? 
  • How much data transfer do you allow for my site? 
  • What is a CGI-bin and do I get one?
  • What CGI Scripts come already installed?
  • What is the Power PlusMail™ System?
  • What are autoresponders and how many do I get? 
  • What are email aliases and how many can I use?
  • What about the Traffic Statistical Software? 
  • What about Technical Support?
  • Can I sign up for sub-domain accounts?
  • How do I sign up for a New Web Hosting Account?

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    So how much does it REALLY cost? 
    If you go with our Silver account, you will pay only $30.00 per month! Unlike the majority of web hosting companies we DO NOT CHARGE FOR SETUP. Check out our competition's 50-100 MB accounts. They can charge up to $475.00/month with the features that we provide for FREE like SSL Secure Server access, unlimited data transfer, Power PlusMail™ mailing system, CGI-bin, FTP, UNIX Shell/Telnet access, Traffic Stat software installed, FrontPage 98 extensions, HTMLscript equipped, advanced shopping cart, counters and more. SAME DAY SETUP during business days is also available. We will also file your domain name with Internic at NO EXTRA CHARGE. Internic will bill you $70.00 in thirty days. .
    Do I have to register my domain name with Internic? 
    We register your domain (www.yourname.com) for you! Unlike other web hosting companies, we DO NOT charge you to file your domain name. Internic is currently the organization that registers domain names. They will bill you in the amount of $70.00 which is good for the first two years. After two years, they will bill you $35.00 for each additional year. You are responsible for the $70.00 registration fee, due to Internic in 30 days. .
    How much disk space do I get for my web pages and graphics? 
    150 MB! Yes, that's right! It might seem a little odd that we're giving away 150 MB with each silver account, but it's true. Your account can hold over 7,500 pages with plenty of more room for graphics, sounds, scripts, and other files! .

    What are FrontPage extensions and do you support them?
    If you use Microsoft FrontPage 98 to publish pages to the Net, you will need FrontPage 98 extensions supported. We support FrontPage 98 extensions FREE OF CHARGE.
     

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    Can I depend on fast speeds when others access my site? 
    YES! We employ dozens of Dual Processor Intel Pentium II 450MHz servers with each system running on the highly acclaimed Apache Web Server software solution. We are also currently running dual dedicated T3 connections to the GTE/NapNet Internet backbone! And unlike other providers that use their bandwidth for dial-up accounts, ISDN, and frame relay, we focus ALL bandwidth to our web hosters! .
    Do you offer secure server space for transferring credit cards? 
    YES! Our servers are equipped with the latest SSL technology so your customers can safely order your products or services online! Normally, any text sent from your browser is sent as plain text. This means that a hacker could potentially intercept the information sent from your browser and read it. However, by using the secure server (SSL), the information is encrypted before it is sent. It would be practically impossible for anyone to decrypt it without knowing the key. You DO NOT have to buy a security certificate to enable the secure server - you can use ours FREE of charge. You will be given a directory under the domain name safe-order.net! .
    What is a "parked" domain name and how much does it cost? 
    Parked domains are aliases of other domains. For example, say we have mary.com parked to your main account at steve.com. This would mean that anyone who goes to mary.com would automatically go to steve.com. There is no actual hosting involved with mary.com. Mary.com merely acts as a nickname to steve.com. Parked domains are available as an option and can be setup for only a one-time $45 fee.  .
    Can I upload pages frequently? 
    Each account comes with one FTP/Telnet account. You have full access to your space via FTP 24 hours a day, 7 days a week so you can update your site at your leisure. .
    How much data transfer do you allow for my web site? 
    Every account can qualify for our Unlimited Hits and Data Traffic program! If you do not qualify, your web site will go unmonitored until it reach 8000MB (8gigs) per month. Go ahead and compare with other providers. Whether you qualify for our Unlimited Hits and Data Traffic program or not, our traffic allowance surpasses the industry standard. .
    What is a CGI-bin and do I get one? 
    A CGI-bin is where you would store CGI scripts. These "scripts" are used to generate online order forms, guestbooks, shopping carts, counters, and more! YES, every account comes with a local CGI-bin with FREE pre-installed scripts! .
    What CGI scripts come already installed? 
    Each account comes with almost a dozen automatically configured and installed cgi-scripts! This will save you many hours of time creating, implementing, and debugging scripts. Currently, these are the CGI scripts installed with every domain hosting account:
     
  • FormMail - allows the information of a web form to be sent through email
  • WWW Bulletin Board - a unique discussion forum for posting topics
  • Free For All links page - automatically adds links to a web page
  • Site counters -  One simple and one complex full hit counter that also shows daily stats
  • GuestBook - allows for visitors to log comments and feedback on your site
  • Cgi-email - fully configurable script that send contents of a page through email 
  • Random Text Display - allows a rotation of simple phrases or quotes
  • Site Search - whole site search engine
  • Virtual Publisher Shopping Cart - sophisticated customized shopping cart system
  • And More! - New CGI-scripts are being added periodically
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    What is the Power PlusMail System? 
    The Power PlusMail™ system is installed with every domain account and is simply the most powerful emailing system used to configure email aliases, autoresponders, mailing lists, and list servers. Click here to learn more about this advanced system!

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    What are autoresponders/infobots and how many do I get?
    You can set up autoresponders to automatically respond to incoming email. For example, if you had an order form which your customers email to you, you can set up an autoresponder to email the customer a confirmation message. They're also known as Infobots. There are many other uses for autoresponders/infobots, such as giving information to people who don't have access to the Internet but still have an email account such as Juno. An unlimited amount of autoresponders can be created with each web hosting account! There is no limit to the number of autoresponders you can have. Click here for instructions on how to set up autoresponders/infobots. .
    What are email aliases and how many can I use? 
    Email aliases are email addresses that you make up. Any mail sent to these "aliases" would automatically be forwarded to your existing POP email account or redirected to another third party POP account. With our advanced Power PlusMail™ system, you can have unlimited email aliases that point to your default address and create up to 500 email redirects with each web hosting account. Click here for instructions on how to set up email aliases. .
    What about the Traffic Statistical Software? 
    Traffic analysis software comes pre-installed with every web hosting account! We have just installed the new Wusage 6.0. It includes a top 100 list of the most accessed pages, 3D bar graphs, and extensive log reports! If you already have an account with us, you can access your weekly stats by typing http://yourdomain.com/wusage. .
    What about Technical Support? 
    We provide a complete Online Support Manual to help you with all aspects of your web hosting account. And if that's not enough you can email us at support@neonnetworks.com and we will respond within 24 hours. For emergency purposes only (i.e. if your site is down and don't have access to email), you may dial our voice number below and talk to a representative. .
    Can I sign up for sub-domain accounts (subdomain.neonnetworks.com)? 
    Yes! Sub-domain accounts have the same exact features as standard accounts and will be billed at the same monthly rate. The only difference between sub-domain accounts and regular www.yourdomain.com accounts is that no InterNIC fees apply! If you already have a domain name hosted with us, you can apply for subdomain.yourdomain.com. .
    How do I sign up for a New Web Hosting Account? 
    You can order by calling our web hosting department at (703) 765-6568 and a representative will be happy to assist you in activating your account.Back to the top
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